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Protect Yourself from Tech Support Scams

Matt Boster

Viewed: 1749

Posted by: Matt Boster
Date: May 01 2018 7:17 AM

There’s a particular type of online scam that uses malware to lure you into contacting fake tech support. They pretend to be Microsoft support and claim there are problems with your PC, such as malware or licensing issues, system errors, or displaying fake blue screens. They then try to get you to pay for services or software to fix the problems. They may also try to get access to your PC by getting you to install remote management apps.


You may have a support scam malware threat on your PC if: 

You can’t use your PC normally, and you see a message that tells you to contact a tech support number.

You can’t use your web browser properly, and you see a page informing you to contact a tech support number.


When you receive a phone call or see a pop-up window on your PC and feel uncertain whether it is from someone at Microsoft, do not use those phone numbers. Instead, contact Mike at Dothanpc.com. 334-596-3250. 

Microsoft does not send unsolicited email messages or make unsolicited phone calls to request personal or financial information or fix your computer.

You can also contact your local government scam reporting department. In the United States, use the FTC Complaint Assistant form. https://www.ftccomplaintassistant.gov/#crnt&panel1-1


If you’ve already engaged with the scam:

Call your credit card provider to try reversing the charges.

Have your local computer repair shop (Dothanpc.com) clean the system and secure your computer. 


Cheers to All and Happy Computing.

First Funeral

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