CITY OF DOTHAN
Community Relations Office
FOR IMMEDIATE RELEASE
DATE: March 11, 2026
CONTACT: Vincent P. Vincent, Community Relations Officer, 334-615-3117
Dothan Utilities says many customers have recently reported higher-than-normal monthly power bills, and colder-than-average temperatures are likely to blame.
According to the City of Dothan Community Relations Office, the recent stretch of below-freezing weather across the region caused heating systems to work harder, leading to increased electricity usage in many homes.
Officials said customers who may have trouble paying a higher bill are encouraged to contact Dothan Utilities before their due date to discuss possible payment options. Payment extensions may be available for qualifying customers.
Those needing financial help may also be able to find assistance through local community resources. Residents can contact Wiregrass 211 by dialing 2-1-1 or by visiting Wiregrass 211 online to learn more about agencies that may help with utility bills and other household needs.
Dothan Utilities also recommends several ways customers can reduce energy use during extreme temperatures, including sealing air leaks around windows and doors, adjusting thermostat settings, changing HVAC filters, and using appliances efficiently.
Customers with questions about their utility bill or payment options can contact Dothan Utilities Customer Service at 334-615-4100.
